Frequently Asked Questions

Orders & Shipping

All our products are made on demand. Production takes 2–5 business days before shipping.

Shipping times vary depending on the destination:

  • Mexico: 7–15 business days
  • United States: 5–10 business days
  • International: 10–20 business days

Delays may occur due to customs or peak seasons.

Yes. We ship to most countries through Printful's global fulfillment network.

Yes. Once your order ships, you will receive an email with your tracking number. If you don't see it, check your spam folder or contact us.

Some items may be fulfilled at different facilities, so they can arrive separately even if ordered together.

Payment & Store Policies

We accept major credit and debit cards and payments processed through Shopify Payments. Additional payment methods may appear at checkout depending on your country.

No. International customers are responsible for any customs duties or import taxes required by their country.

Yes. We use industry-standard encryption and secure payment processing to protect your data.